A venture between Mideast Assistance & Eurocross Assistance
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Privacy Policy


User Privacy Notice

We, at www.eurocross.me are committed to protecting your privacy and your personally identifiable information (“Personal Information”).
We have created this Privacy Policy to let you know what information we (or others on our behalf) collect from you when you use our website and the services contained within (the “Services“), how is this information collected and how is it used.
When you access or use our website, you agree that we (or others on our behalf) may collect, use and disclose your information (including Personal Information) in accordance with the terms of this Privacy Policy.

Collection of Information
We (or others on our behalf) collect Personal Information from you, including without limitation, your name, date of birth, credit card information, home or other physical address, email address, phone number and other contact information.

We (or others on our behalf) also collect an activity log unique to you that collects certain administrative and traffic information including without limitation source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used.
We (or others on our behalf) collect the aforesaid information when you visit or use our website, and also in your communications with us.

You are responsible for ensuring the accuracy of your Personal Information and all other information you submit to us (or to others on our behalf).
Inaccurate information will affect the information you receive when using our site and tools and our ability to contact you as contemplated in this Privacy Policy. For example, your email address should be kept current because that it is how we communicate with you.

You may update your Personal Information by logging into your account and update your personal information or by e-mailing our Customer Service.

Use of Information
We use the Personal Information and other information we (or others on our behalf) collect from or about you to deliver the Services, to provide customer support, to undertake necessary security and identity verification checks, to process any of your online transactions, meet certain business requirements and for any other purpose related, directly or indirectly, to the operation of the Services. We may disclose your Personal Information (and any other information) to any third parties that provide services to us in order to allow, enable or improve the provision of the Services to you.

Your Personal Information may also be used by us to provide you with promotional offers and information regarding our Services as well as products and services from third parties carefully selected by us, and in order for us to improve our offering of a range of products and services and improved customer service.

We may also use the aforesaid information to track your use of our website and for other internal purposes, such as evaluating, providing, and improving our services and our website.
We may disclose your Personal Information and other information we collect (or others on our behalf) from or about you if required to do so by law, or if we believe in good faith that such action is necessary to comply with a current judicial proceeding, a court order or legal process, or to protect and defend our rights or property, the personal safety of users of the Services or the public.
We reserve the right to share the aforesaid information with banks, credit card companies, and appropriate agencies, if we determine in our sole discretion that you have cheated or attempted to defraud us, or if we suspect you of committing any fraudulent activity (including of fraudulent payment), or any other prohibited transaction.

We may transfer any information (including Personal Information) outside your country of residence and store it in other countries. Any person who provides their information to us (or others on our behalf) in connection with the Services represents to that they are eighteen (18) years of age (or the lawful age in their respective jurisdiction – where higher than 18) or older. It is our policy to try and uncover attempts by minors to access our Services, and this may require having to access and verify your Personal Information. We will not accept and take actions to remove from our records any information which we discover is or was submitted by a minor.

We (or others on our behalf) use a browser feature known as cookies, which are small text files which are placed on your computer or equipment when you visit certain online pages, to track your activities, record your preferences, and make our site more responsive to your needs by delivering a better and more personalized experience to you. The cookies are stored on your computer’s hard drive and are used by us to help track your clicks and pass information as you go through the pages within our website. Cookies can allow us to associate navigational information from browsing visits with Personal Information you provide at our site.

We have implemented suitable security policies, rules and technical measures to protect and safeguard the Personal Information under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All our employees and data processors that have access to, and are associated with the processing of your Personal Information, are obliged to respect the confidentiality of your information. On our website, when your Personal Information is transferred, we use the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that your data is transferred securely over the internet to our server.

Use of ESP
Since you will be required to send and receive money to and from us in order to use our Services, we may use for the processing of such financial transactions third-party electronic payment processors and/or financial institutions (“ESPs”), and you expressly consent, by agreeing to this Privacy Policy, to have Personal Information necessary for the processing of transactions shared with ESPs.

Links to Other Sites
Our site may contain links to other sites. Other sites may also reference or link to our website. We are not responsible for the privacy practices or the content of such other online sites, and any information collected by these third party online sites is not governed by this Privacy Policy, and we assume no responsibility or liability whatsoever for the policies (including privacy policies), practices, actions or omissions of such third parties.

General Provisions
In the event that we sell, assign or transfer some or all of our business or assets to a successor or acquirer, or if we are acquired by or merge with a third party, or if we file for bankruptcy or become insolvent, we may sell, assign or transfer all of your Personal Information and other information provided by you or about you, regardless of your opt status, to such successor or acquirer.

The Services operate “AS-IS” and “AS-AVAILABLE”, without liability of any kind. We are not responsible for events beyond our direct control. We cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.

GDPR Clause as per EU regulation 679/2016

The user consent and acknowledge herein freely and without deficiencies, especially if he was present in the territorial scope of the European union, to grant Eurocross MENA or any of its sister companies websites or applications, the unconditional right to store and treat his personal data according to the terms and conditions of the GDPR number 679/2016.

This consent given by the user onto his personal data treatment to Eurocross MENA is given expressly according to articles 6 and 7 from the GDPR. The use of the site and the browsing content, and the conduct of any transactions using this site imply consent to all the terms and conditions of use of the site without reservation or objection

Eurocross MENA shall give the user as defined in the GDPR the related rights as described in article 12 and follow from the GDPR.

The Site may be dealing with the transfer and storage of data in any other state if keeping such data requires doing so. By using the services available at the website, the user grants his approval on the data treatment to the site and the company owning this site.

Limitation Of Liability
Eurocross MENA is only bound to act with diligence in respect with the information made available on the Website. All the information is provided for general information only and is intended to complete users’ knowledge. In particular, information relating to health matters shall - under no circumstances - replace personal advice provided by a doctor. Eurocross MENA shall not be held liable for any interpretation by a user of the information included in the Website, nor the consequences of its use. Eurocross MENA, its administrators, employees and its agents or correspondents shall under no circumstances be held liable, on any grounds whatsoever, contractual or otherwise, for any damage you may suffer after accessing, visiting or using this Website, barring cases of fraud or serious misconduct on their part. Eurocross MENA shall not be held liable for the consequences of errors, omissions or for the results or decisions which might be obtained or made by the use of the information included in the Website. Users are solely liable for the use they make of the information provided herein.

Severability And Amendments
Should any of the provisions in these General Terms of Use be deemed unenforceable, the remaining provisions shall be unaltered and the unenforceable provision shall be replaced by an enforceable provision best matching the underlying purpose of the unenforceable provision. This agreement shall be subject to any other agreement you have entered into or may enter into with Eurocross MENA or any of its related entities. Eurocross MENA may amend these General Terms of Use at any time, with immediate effect and without prior warning.

Your Acceptance of this Policy
By agreeing to our Terms of Use during the registration process on our website, or by continued use of our Services, you agree to be bound by this Privacy Policy, and to any changes we may make to this Privacy Policy from time to time. We will notify you of any changes to our Privacy Policy by posting the changes on our website. We recommend that you revisit this Privacy Policy regularly so as to be kept apprised of any such changes. Your continued use of our Services following the posting of changes to this privacy policy means you accept these changes.

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